Increase Prospect
Conversion by

Increase Order
Value by

Up-sell / Cross-sell
at Point of Purchase

Personalize Prospect
Interactions

SERVICES

ENGAGE WITH PROSPECTS

Deliberately invite prospects to engage in a live chat interaction through targeted profiling and navigation behaviors. We proactively assist your visitors with their buying journey and accelerate their purchase decisions by taking the time to understand their needs, and deliver an immediate and valuable sales experience.

INTELLIGENT PROACTIVE CUSTOMER OUTREACH.

TARGETED PROSPECT PROFILES.

BUYER JOURNEY SUPPORT.

PERSONALIZE THEIR EXPERIENCE

Offer your prospects tailored experiences and new offerings with pre-configured rules and playbooks by leveraging prospect insights to personalize trigger messages by buyer profile and referral source. Further, our experts analyze site navigation behavior to know the ideal moments to engage with your visitor and enhance the digital buying experience.

PERSONALIZE PROSPECT OFFERS.

MAXIMIZE CROSS-SELL/ UPSELL OPPORTUNITIES.

CART ABANDONMENT REDUCTION.

CONVERT MORE CUSTOMERS

Build your dedicated team with our talented experts, who are profiled with high sales aptitude, trained with a deepened understanding of your brand and value proposition, and operate within an energized culture. Our experts hone their skills through innovation coaching and digital sales learning accelerators to deliver greater customer growth for your business.

ENERGIZED INCENTIVE-BASED SALES EXPERTS.

ONGOING SALES SKILL OPTIMIZATION.

PRODUCT/ SERVICE POSITIONING.

ENGAGE WITH PROSPECTS

Deliberately invite prospects to engage in a live chat interaction through targeted profiling and navigation behaviors. We proactively assist your visitors with their buying journey and accelerate their purchase decisions by taking the time to understand their needs, and deliver an immediate and valuable sales experience.

INTELLIGENT PROACTIVE CUSTOMER OUTREACH.

TARGETED PROSPECT PROFILES.

BUYER JOURNEY SUPPORT.

PERSONALIZE THEIR
EXPERIENCE

Offer your prospects tailored experiences and new offerings with pre-configured rules and playbooks by leveraging prospect insights to personalize trigger messages by buyer profile and referral source. Further, our experts analyze site navigation behavior to know the ideal moments to engage with your visitor and enhance the digital buying experience.

PERSONALIZE PROSPECT OFFERS.

MAXIMIZE CROSS-SELL/ UPSELL OPPORTUNITIES.

CART ABANDONMENT REDUCTION.

CONVERT MORE CUSTOMERS

Build your dedicated team with our talented experts, who are profiled with high sales aptitude, trained with a deepened understanding of your brand and value proposition, and operate within an energized culture. Our experts hone their skills through innovation coaching and digital sales learning accelerators to deliver greater customer growth for your business.

ENERGIZED INCENTIVE-BASED SALES EXPERTS.

ONGOING SALES SKILL OPTIMIZATION.

PRODUCT/ SERVICE POSITIONING.

100 DAY
ENGAGE
ACCELERATOR
LAB

Outcomes to Expect

  • Accelerate purchase decisions
  • Convert more customers
  • Upsell / cross-sell at point of purchase
  • Reduce shopping cart abandonment
  • Build your team in 1 week with dedicated program experts.
  • 100 day report outlining future engagement, service and sales recommendations.
  • No lock-in contract. We prove results. You gain a strategic partner.
  • Bespoke commercial options available.

SEE THROUGH A NEW CUSTOMER LENS TODAY

NEXT: DELIGHT YOUR CUSTOMERS

iCXeed is a full-suite business process innovation company designed to accelerate growth for digital first brands.

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