PROTECT YOUR CUSTOMERS
We keep your assets safe with fraud detection & intelligence, content moderation, and human-led AI optimization, protecting your brand and customer communities. With optimized fraud detection controls, community controls and best practice guidance’s, that are supported by our employee wellness and psychology preparedness curriculums, we focus on safeguarding your customers so you can focus on your growth objectives.
Protect Your
Brand Equity
Maintain
Consumer Trust
Safeguard the
Community
SERVICES
PROACTIVELY PREVENT & PROTECT
Protecting your customers not only extends lifetime value and builds brand trust, but protects your customers and your business from financial losses. Our fraud experts proactively monitor and protect your assets from attacks to prevent irreparable brand damage, customer confidence erosion, and potential financial/legal ramifications.
Suspicious Transaction Authentication.
Loyalty Program Point Protection.
Account Takeover detection & Prevention
Identity Verification
3rd Party Market Authentication
KEEP CONTROL OF YOUR BRAND
Our team of content moderators reduce the risk of your prospects or customers seeing content they may consider upsetting or offensive. Our experts prevent bullies or trolls from taking advantage of your brand online, to ensure a quality customer experience for others, and assisting them in making informed decisions. Supported by our employee wellness and psychology preparedness strategies, our experts focus on safeguarding your user communities.
User Review Response & Validation
User Generated Video Image Audio Moderation
Community Interaction Moderation
In-Game Chat Moderation
AI RELIABILITY & TRUST
Our AI annotation experts are the workforce behind artificial intelligence and machine learning applications. Our human-annotated data services review opportunities to improve AI performance and accelerate human-led learning for your AI platform. Our experts annotate and tag images, videos, audio, and text and assist machines to hear and see the world through a human lens. They ensure accuracy in AI logic and optimize any failures that may be frustrating for your customers.
AI Error Protection
AI Training & Optimization
Object Detection & Identification
PROACTIVELY PREVENT & PROTECT
Protecting your customers not only extends lifetime value and builds brand trust, but protects your customers and your business from financial losses. Our fraud experts proactively monitor and protect your assets from attacks to prevent irreparable brand damage, customer confidence erosion, and potential financial/legal ramifications.
Suspicious Transaction Authentication.
Loyalty Program Point Protection.
Account Takeover detection & Prevention
Identity Verification
3rd Party Market Authentication
KEEP CONTROL OF
YOUR BRAND
Our team of content moderators reduce the risk of your prospects or customers seeing content they may consider upsetting or offensive. Our experts prevent bullies or trolls from taking advantage of your brand online, to ensure a quality customer experience for others, and assisting them in making informed decisions. Supported by our employee wellness and psychology preparedness strategies, our experts focus on safeguarding your user communities.
User Review Response & Validation
User Generated Video Image Audio Moderation
Community Interaction Moderation
In-Game Chat Moderation
GAIN FRONTROW CUSTOMER INSIGHTS
Our digital experts are literally in the front-row seat, interacting with your customers on a daily basis. They’re trained and motivated to think independently and innovate together. We use a crowdsourcing approach to aggregate this knowledge and leverage these insights to further assist them and your business to optimally serve and delight your customers.
AI Error Protection
AI Training & Optimization
Object Detection & Identification
100 DAY
INTELLIGENCE
ACCELERATOR
LAB
Outcomes to Expect
- Human-led coaching & development of AI & self-service journeys
- Brand reputation protection
- Detection & intelligence
- Protect your customer against AI errors
- Self-service performance gap remediation
- Build your team in 1 week with dedicated program experts.
- 100 day report outlining future customer protection and promoter intelligence recommendations.
- No lock-in contract. We prove results. You gain a strategic partner.
- Bespoke commercial options available.
SEE THROUGH A NEW CUSTOMER LENS TODAY
NEXT: ATTRACT NEW PROSPECTS